Returns & Exchanges

We want you to be 100% happy with your purchase. If you’re not satisfied, here’s how we can help:

📦 Returns

**Yes, we accept returns for both defective and non-defective products.**
You can return any item within **30 days of delivery** as long as it’s in its original condition and packaging.

– Products must be unused and undamaged.
– Proof of purchase (order number or receipt) is required.

🔄 Exchanges

We’re happy to offer **free exchanges** for any reason within 30 days of delivery.
If you’d like a different color or replacement, just let us know.

💸 Refund Method

– Refunds are issued back to your original payment method.
– Once your return is received and inspected, we’ll process your refund within 5–7 business days.

🚚 Return Shipping

– If the item is defective or we made a mistake, we’ll cover return shipping.
– For all other reasons, return shipping costs are the responsibility of the buyer.

📧 Need help?

Email us at **support@geckotraveltech.com** and we’ll respond within 1–2 business days.